Tuesday we upgraded our Internet service for the first time in, well, a long-long time. How long? Before the upgrade we were getting 6 mbps download speed. Good enough for a lot of things, but downloading sizable things like, I don’t know, apps, took a long time. Good things there aren’t a lot of apps in the world!
Our ISP is Sonic, which is one of the few ISPs which has stuck up for net neutrality over the last few years. I signed up with them for DSL when I bought my townhouse in 2001, and later upgraded to their service called “Fusion” (which I think is basically ADSL), which was pretty good at the time, but not really up to the level of Comcast at the time. But I was happy with them because their customer service is great. And they don’t have any bandwidth caps. And frankly at the time there wasn’t really a better non-cable service available.
But now there’s fiber. Sonic has been rolling out their own fiber service, but it’s not available down here. Instead they resell AT&T fiber. So I signed up for their gigabit (1000 mbps) service. Which is 167 times faster than what we had, because that’s how math works! AT&T sent a tech out to install it Tuesday morning, and he showed up 5 minutes after the beginning of our service window. He was also great: We walked through the house showing him how things were laid out, and he was able to connect to our house’s in-wall ethernet easily enough, and from there it would connect to my AirPort base stations to use our existing wireless network. The service info said it could take up to 4 hours to install, which I had a hard time believing until he told me they had to run a cable from the telephone pole to our house. All told, it took about 2-1/2 hours to get everything set up and tested. The testing had a couple of glitches – a few devices needs to be rebooted to work correctly, not sure why, but things seemed fine and he left shortly before noon.
Well, there were a couple of follow-on issues:
First, I got a box for Voice Over IP phone service for our land line. (You can tell we’re Gen X because we still find having a land line useful. Although if it weren’t bundled with the service I’m not sure it’s that useful.) It turned out that it had a new phone number – annoying! I e-mailed Sonic, and it turned out that it was a temporary number and they moved our old number Wednesday night. So that was easy!
The other issue is that we’re only getting 100 mbps on our network, not a gigabit. And this is a bit harder to solve, because it turns out that the AirPort Express base stations we have only support 100 mbps on their ethernet ports. I’m not sure what’s up with the AirPort Extreme upstairs which shows the same behavior, but I suspect one of the three switches we have on the network might also only support 100 mbps. Still! It’s 17 times faster than what we had! (Because that’s how math works!) It’s already pretty great!
But, it seems I’ll want to upgrade our network sometime in the not-to-distant future, once annoyance at not getting full speed overcomes my inertia of having a network that already works. A couple of friends recommended UniFi, while another strongly recommended an Asus router. I know several people like Eero, but I’m a bit reluctant to go with an Amazon-owned product (or Google or Facebook, for that matter, all for the same privacy-related reasons). It sounds like UniFi has a lot of knobs which I probably don’t need (or maybe just don’t yet know that I need!), so we’ll see. I should probably audit the ethernet switches first. One thing at a time.
Anyway, it’s so much faster than what we had. Suddenly updating apps on our phones is blocked more on the installation step than the downloading step. Downloading podcasts is super-fast. Hopefully we won’t have any more “why is the network so slow?” issues. And while we’ve never had a serious problem streaming TV at the slower speed, this ought to relieve any concerns we might have, especially since we’re not 4K TV viewers yet.
Look at us, joining the 2010s just in time for 2020! Because that’s how time works!